Delivery

Next day delivery on UK Standard Delivery orders places before 2pm.

UK Standard Delivery £4.45
Saturday Delivery £8.00
European Delivery £9.99
International Delivery £15.99

We aim to dispatch all orders on the same day, when ordered before 2pm for next day delivery, where ever possible. On odd occasions we may not be able to adhere to this policy, in which case your order will be with you as soon as possible. Saturday Delivery must be ordered before 2pm on Friday.

Purchases are delivered using various shippers according to the delivery address and some orders will require a signature upon delivery.

We will keep you informed on the progress of your order via email.

We will issue a dispatch confirmation when your order has left our warehouse.

In the highly unlikely event of your order not arriving please email us on info@kitandkaboodal.co.uk ,stating your order number and we will investigate with our couriers and keep you informed via email.

Weekends and all Public holidays are not classed as working days.

Returns

If you are not entirely satisfied with your purchase, please return it in its original condition, unworn with all tags attached and within 14 days of the date shown on your dispatch note. Some products are non-returnable for hygiene reasons. This is indicated in the product description contained on the website www.kitandkaboodal.co.uk

How to make a return

Please fully complete the Returns Form you receive with your order. If you do not have a Returns Form within your parcel please email info@kitandkaboodal.co.uk

The item must be repacked, along with the returns form in the same condition as it was received.

Return to the address detailed on the Returns Form.

We recommend using Royal Mail Recorded or Special Delivery so your parcel is insured and can be tracked. Kit & Kaboodal cannot be held responsible for any loss or damage to the parcel whilst in transit.

Kit & Kaboodal does not cover the cost of returning the item.

Refunds

If the item meets all our requirements (unworn, odour free with all tags attached) a refund will be processed no later than 30 days from the date Kit & Kaboodal received your returned goods.

Kit & Kaboodal will not refund the cost of the original delivery fee.

Exchanges

Please fully complete the Returns Form you receive with your order, stating which item (s) you wish to exchange and what for. If you do not have a Returns Form within your parcel please email info@kitandkaboodal.co.uk

Please post this form along with the items you wish to exchange.

The item must be repacked, along with the returns form in the same condition as it was received.

Return to the address detailed on your sales invoice.

We recommend using Royal Mail Recorded or Special Delivery so your parcel is insured and can be tracked. Kit & Kaboodal cannot be held responsible for any loss or damage to the parcel whilst in transit.

Kit & Kaboodal does not cover the cost of returning the item.

We only offer an exchange of the same product in a different size or colour.

Exchanges can take up to 7 days to be processed.

Once an exchange has been approved it will be sent out to you free of charge.

If we are unable to exchange the item we will email you with an explanation and offer a full refund minus the original shipping charge to you.

Please note you may only make an exchange on the same item once.